MyWebWorkplace.net standards

by Lee Porter 21. December 2009 14:10

MyWebWorkplace.net is built with the same exacting [some might say fanatical] attention to detail as any other software we develop. 

We make no functional distinction between MyWebWorkplace.net and the software we design for a large Plc's or multi-national's.  It has always been our intention to create a high spec, low cost business process automation software for any company and now we are!

We don't take this task lightly.  We maintain the highest levels of security both in our business procedures and in our code and ensure that our software is delivered using the most appropriately specified servers.  In the case of MyWebWorkplace that means servers which, by our calculations will be wholly capable of delivering many 10's of 000's of clients.  Each client has their own backend database (where most of the processing goes on), so if necessary we could move databases across to other servers to balance the load. We have a dedicated team of enthusiastic professionals focused on building and delivering MyWebWorkplace.net.Our goal is to provide businesses from all disciplines in all countries, with a superior, versatile, reliable and professional online tool to help them manage their business better...and it has started with leave and sickness management.

6 Day until launch of MyWebWorkplace: Absence Management

by Lee Porter 1. December 2009 09:50

There's just 6 more days until we officially launch our online Business Automation software - MyWebWorkplace.net.  We are kicking things off with an incredibly powerful and adaptable absence and leave management system designed for small to medium sized businesses.

Great things are being built here and there's more to come - all designed to help your business be more productive, reduce admin, improve efficiency and promote better teamwork.

Create your MyWebWorkplace account before the 7th December and get your first year absolutely free for your whole company.  Remember to create the account and add as many licences as you need before the deadline.

Mitigating downtime of a SaaS application

by Lee Porter 13. July 2009 10:49

It seems that the greatest concern when implementing a web based application is the possibility of downtime and lack of availability due to the fallibility of the many systems that come together to serve a website.  Although this problem can never be entirely over come, it can be mitigated.

I can't speak for other SaaS operations, but this is how we have provided a 100% uptime service of our Programme Office Toolkit for the last few years.

Summary points are:

  1. We provide Production and Failover services for both Websites and Databases.
  2. The Production and Failover services are in geographically remote location and via different providers.
  3. Failover web sites can also be used to access the Production database.
  4. Backups
    1. Production DB backups taken daily – held locally + transferred to failover + backed up on failover (production is backed up and held in 3 formats daily and held for 2 years)
    2. Production website code is monitored daily for changes and any changes are transferred to the failover server.
  5. Servers automatically monitored 24/7/365.
    1. Production - Locally via hosting provider / remote monitoring – alerts via email to 2 IPS office locations (UK/Ireland).
    2. Failover – Remote monitoring only.
    3. Both are automatically monitored every 5 minutes for memory, disk space, processing, connectivity, web response
  6. All servers have Raided disk arrays so chances of losing any data is very slim (fire/theft are the only possible occurrences but all server halls have fire suppressant, cooling, UPS systems and full time, 24/7 security staff and secure access).
  7. Production servers have a 1 hr replacement of key components so worst case scenario is max 1 hr downtime if not immediately failed over, if it is the website then no time is lost as the failover website is instantly available.
  8. Failover servers are covered by a Dell 4 hour response contract.
  9. IPS has been hosting with Rackspace (a very high quality and costly service provider) since 2003.
  10. Historically never had any problems in past 5 years with POT with over 99.9% availability during client business hours.
  11. Failovers procedures tested 4 times a year.
  12. The platforms systems / POT3 software have been security and penetration tested by QinetiQ and passed.
  13. The only thing we are not in control of is the Internet but all hosting providers have multiple redundancies on Internet connections. We also suggest our clients have redundant Internet connections from different providers.
  14. IPS has a bilateral support agreement with another company (who also helped develop parts of POT3) to provide a flexible expansion in staffing capabilities during periods of high development demand should the current staff of either company need additional assistance or specialist knowledge.

Antiquated Business Processes to Powerful Online Systems

by Lee Porter 4. June 2009 16:44

We understand that complicated, fallible processes evolve as business models develop and flourish.  This often puts unnecessary pressure on employees and management alike.

The most common complications stems from the use of spreadsheets to record and report on your business activities across many areas by many individuals.  While these are relatively simple to setup they quickly get overtly complex (with external relationships to other spreadsheets and ever more complicated calculations) and can not check the information being inputted for accuracy and integrity.

This is the point at which we can apply our considerable wealth of experience to resolve the problem. We will build and implement smart online data capture and reporting systems to replace inadequate and antiquated processes.  Data input will be validated; dates can be checked for inconsistencies, values can be approved, changes can be properly authorised. The resultant good data can be formatted into any preferred type such as PDF, XLS or XML etc and drawn off as required or automatically as a predefined snapshot.

Your procedures will be unique but our experience will put us in the best position possible to assist you, as we have with hundreds of other organisations. To discuss your particular needs please contact Nick Lovelock on 0844 736 1820.

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